Shipping policy
Welcome to Poppymira.
Thank you for shopping with Poppymira. We are committed to delivering a reliable and enjoyable shopping experience from checkout to delivery. Please review our Shipping Policy below before placing your order.
Order Processing
After your order has been successfully placed and payment has been confirmed, our fulfillment team will begin preparing your items for shipment.
Processing Time
- 1–3 Business Days
- Orders are processed Monday through Friday, excluding weekends and public holidays.
- Orders placed after business hours will be processed on the following business day.
- During promotional campaigns or peak shopping seasons, processing may require additional time.
Each order is carefully inspected to ensure product quality and order accuracy before dispatch.
Shipping Methods & Rates
| Shipping Method | Order Amount | Shipping Fee |
|---|---|---|
| Standard Shipping | $0.00 – $49.99 | $10.00 |
| Free Standard Shipping | $50.00+ | FREE |
| Expedited Shipping | $0.00 – $99.99 | $18.00 |
| Free Expedited Shipping | $100.00+ | FREE |
Shipping fees are automatically calculated during checkout.
Order Tracking
Once your order has been shipped, you will receive a Shipping Confirmation Email containing your tracking number.
Tracking information is generally available within 24–48 hours after the carrier scans your package.
You may also track your shipment by visiting:
If you need assistance locating your shipment, our Customer Support Team is happy to help.
Shipping Information
To ensure a successful delivery, please note:
- Please verify that your shipping address is accurate before placing your order.
- Shipping information cannot be changed once an order has entered processing.
- Orders containing multiple items may be shipped separately depending on inventory availability.
- Shipping carriers are selected based on destination and logistics arrangements.
- We currently do not deliver to APO, FPO, or DPO military addresses.
Shipping Delays
Although we make every effort to ship orders promptly, delays may occasionally occur due to circumstances beyond our control, including:
- Severe weather conditions
- Customs clearance procedures
- Transportation disruptions
- National or regional holidays
- High shipping demand
- Incorrect shipping information
- Carrier operational delays
We sincerely appreciate your patience and understanding.
Lost or Damaged Packages
If your package is delayed, lost, or arrives damaged, please contact us as soon as possible.
To help us investigate your request, please provide:
- Order Number
- Photos of the package
- Photos of the shipping label
- Photos of the damaged item (if applicable)
Our team will work with the shipping carrier to resolve the issue as quickly as possible.
Customs & Import Charges
International shipments may be subject to customs duties, taxes, VAT, or import fees imposed by the destination country.
These charges are determined by local customs authorities and are the responsibility of the customer.
Business Address
The address listed below is for business correspondence only and is not our return warehouse.
Please contact our Customer Support Team before returning any merchandise so we can provide the correct return instructions.
Contact Us
Poppymira
Business Address
6343 Kendall St
Arvada, CO 80003
United States
Business Correspondence Only – Not a Return Address
If you have any questions regarding shipping or delivery, please contact info@poppymira.com. Our Customer Support Team will respond within 24–48 business hours.
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